Complaints and requests system
This channel is available for employees, communities, and all stakeholders linked to the company to submit complaints, suggestions, or requests related to our services, processes, or way of interacting.
The goal is to collect and manage these concerns in a transparent and timely manner, strengthening trust and ongoing dialogue with our environment.
You can contact us through the following formal channels:
In person
Please contact the community liaison officer in your region.
Contact the community liaison directly via WhatsApp.*
Phone
Please contact the community liaison directly by phone.*
Website
Go to www.conexionenergia.com, and click on Communication Channels / Complaints and Requests System.
Send an email to contacto@conexionenergia.com
*Contact telephone numbers are available on the website www.conexion.com/comunidades
